This Privacy Policy describes how Skillz Tech AI and its affiliated company 312 Spot (collectively, "Skillz Tech AI," "we," "us," or "our") collect, use, share, and protect your personal information when you visit our websites, use our client portal, interact with our AI chatbots, or engage our services (collectively, the "Services").

Skillz Tech AI and 312 Spot operate under common ownership. This Privacy Policy applies to information collected under either brand, and information may be shared between the two companies as described below.

Information you provide directly: name, email address, phone number, company or business name, and any details you submit through our contact forms, application/funnel forms, newsletter signups, or when communicating with our team.

Chatbot and voice interactions: when you interact with our AI chatbot or voice agents, we collect the contents of those conversations to respond to your inquiry and improve our Services.

Account and portal information: if you have a client portal account, we collect login credentials, project details, support tickets, invoices, and files you upload.

Automatically collected information: IP address, browser type, device information, pages visited, referring URLs, and similar usage data collected through cookies and similar technologies.

We use the information we collect to: (a) provide, operate, and improve the Services; (b) respond to your inquiries and applications; (c) manage client projects, support, and billing; (d) send service updates, newsletters, and marketing communications you have opted into (you can unsubscribe at any time); (e) analyze usage to improve our websites and offerings; (f) protect against fraud, abuse, and security threats; and (g) comply with legal obligations.

Affiliated companies: we share information between Skillz Tech AI and 312 Spot for the purposes described in this Policy, including service delivery, support, billing, and marketing.

Service providers: we share information with third-party vendors that help us operate the Services, such as hosting providers, email and communication platforms, payment processors, workflow automation tools, analytics providers, and AI model providers that power our chatbot and voice solutions. These providers are permitted to use your information only to perform services for us.

Legal requirements: we may disclose information if required by law, legal process, or governmental request, or to protect the rights, safety, or property of our users, the public, or our companies.

Business transfers: if we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information.

Conversations with our AI chatbots and voice agents may be processed by third-party AI model providers to generate responses. We recommend that you do not share sensitive personal information (such as financial account numbers, government identifiers, or health information) in chatbot conversations.

We may use anonymized or aggregated conversation data to improve the quality and accuracy of our AI solutions.

We use cookies and similar technologies to keep the Services working properly, remember your preferences, and understand how visitors use our websites. You can control cookies through your browser settings; disabling cookies may affect some features of the Services.

We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we delete it or anonymize it.

We use reasonable administrative, technical, and organizational safeguards designed to protect your information, including encryption in transit and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, or to object to or restrict certain processing.

You can unsubscribe from marketing emails at any time using the link in those emails or by contacting us. To exercise any privacy rights, contact us using the details below and we will respond in accordance with applicable law.

The Services are intended for businesses and are not directed to children under 13 (or the applicable age of digital consent). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last Updated" date on this page and, where appropriate, provide additional notice. Your continued use of the Services after changes take effect constitutes acceptance of the revised Policy.

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Email: support@skillztech.net
• Phone: +1 (312) 217-8756
• Or use our contact page.

For the terms governing your use of our Services, see our Terms of Service.